IEBA Irish Electric Bike Association

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Code Of Practice

 




IEBA Manufacturer/Importer Membership Commitments


Members must agree to and be able to demonstrate that they:



1. Only make sales through dealers / retailers or directly to the end user through flagship stores and not exclusively online

2. Manufacture or have the Irish exclusive agency to a brand of electric bicycle

3. Have an after sales support program available to all dealers

4. Hold a full spare parts inventory to enable on-going support for product in the market for a minimum of 5 years

5. Not manufacture / distribute electric bikes that the IEBA/BEBA board determine to be replicas

6. Only market models that meet the current legal requirements

7. Offer full technical training to retail outlets

8. Provide retailers with marketing materials

9. Provide retailers with manuals for all bikes

10. Provide full service literature

11. Offer an effective complaints procedure to the end user

12. PDI all bikes before sale by a Cytech quailifed mechanic (minimum level two)

13. Regestered with WEEE Regester as a importer/producer and a complaince scheme such as WEEE Ireland/ERP Ireland.

14. Make clear at point of sale the recycling
responsibilities set out by the WEEE regester

15. Manufacturing/Importing for a minimum of 3 years

16. Manufacture/Import bikes that meet
EN15194 and EN14764

17. All Electical components are RoHS compliant








IEBA Retailer Membership Commitments


Members must agree to and be able to demonstrate that they:



Retail members should:



1. Stock at least one brand of electric bike from a member of IEBA/BEBA

2. Be technically capable and have the facilities to maintain any electric bicycle they retail

3. Hold or have immediate access to a full spare parts inventory to enable on-going support for product

   in the market

4. Commit to having at least one IEBA/BEBA Key members electric bike in store for demo at all times

5. Not retail electric bikes that the IEBA/BEBA board determine to be replicas

7. Be prepared to co operate with IEBA in resolving any customer dispute bought to the attention of

   the IEBA board

12. PDI all bikes before sale by a Cytech quailifed mechanic (minimum level two)

13. If the retailer is importing from outside the Island of Ireland: Regestered with WEEE Regester as a importer/producer and a compiance scheme such as WEEE Ireland/ERP Ireland.

14. If Retailing bikes allready imported into Ireland by a third party the importer must be complaint with number 13 and the retailer must be regestered with the WEEE Regester as a retaler

14. Make clear at point of sale the recycling
responsibilities set out by the WEEE regester

15. Retailing Electri Bikes for a minimum of 18 months

16. Retail electic bikes that meet EN15194 and EN14764 only

17. All Electical components are RoHS compliant on all bikes sold






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